Our commitment to your safety

Current travel updates

At Fresh Tracks Canada, your health and safety are our top priority. This page includes information on any current travel conditions that may affect your journey.

Updated May 26, 2023 at 11:30 a.m. PST

Wildfires in Alberta and British Columbia

We are closely monitoring the wildfire situations in Alberta and British Columbia. All of our trips are currently running, but this can change quickly due to the nature of wildfires. As soon as we are aware of an impact to any part of a customer's trip, our team will be in touch by email and/or phone. For those trips affected by the wildfires, we will be reaching out to each guest in order of travel date. Please be patient during this time.

Please be aware that air quality may affect visibility in some regions of your trip. Our partners will do their best to make your trip as comfortable and enjoyable as possible under the circumstances. 

Our safe travel standards 

We only work with suppliers that meet or exceed provincial standards for sanitation and physical distancing. This means that on every Fresh Tracks Canada trip, you can be confident your transportation, accommodations, tours, attractions and restaurants are going above and beyond recommended requirements to keep you safe.

We adopted a global standardized health and hygiene protocol and have been awarded the World Travel & Tourism Council (WTTC) Safe Travels stamp for tour operators. Read on to find out how we’re keeping you safe before, during and after your trip.

Frequently Asked Questions

We are currently assisting those travellers due to depart in the next few months. If conditions change, and our travel partners make any adjustments to their services, we will be able to provide the best available options as we approach your itinerary start date.

Yes. We highly recommend insurance as our trips are non-refundable. Insurance coverage will protect your investment and offer peace of mind. Our insurance packages include all-inclusive and non-medical options. Please ask your Fresh Tracks Canada travel advisor about insurance.

You should check the wording on your insurance policy and confirm with your policy issuer the conditions surrounding medical coverage for contracting COVID-19 while in Canada. If you do not have insurance coverage, we’d encourage you to seek out a policy that provides coverage for COVID-19 related events on vacation, including medical repatriation expenses so you can get home.

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